Cus Methode

5. Use the SBAR method during a handoff. 6. Use the CUS strategy to express safety concerns. 7. Use the CUS strategy to express safety concerns. 8. Demonstrate the call-out procedure to communicate rapidly during an emergency. 9. Use the check-back method to verify information exchanged. 10. Respond to criticism using the DESC Script. 11.

Escalation using CUS The least you should know Cross checking, sometimes called cross monitoring, is a habit of the mind that keeps our attention on the people, equipment, and environment around us. This habit provides for instant recognition of problems. Since patient safety is our first priority, we will be mindful

Practicing Using CUS Instructions The goal of this exercise is for participants to practice speaking up in the operating room using the TeamSTPPS concept called quot USquot and to try coaching. We have developed multiple scripts for individuals to use for this exercise and recommend that each breakout

Patients and families should be empowered to speak up and raise concerns about their care using CUS. Take a moment and educate patients and families on the CUS tool. Instead of it being a quotsafety issue,quot it can be changed to quotI'm scared.quot Consider including visual cues of the CUS tool in the spaces that patients and families occupy.

CUS Tool A simple yet powerful method to express concerns, discomfort, and safety issues. Caring Feedback Model A way to provide feedback that shows appreciation and empathy and offers solutions. Building Rapport Establishing a positive relationship with the medical team to facilitate better communication.

To improve both patient safety and satisfaction, staff at every level of a healthcare organization should hold each other accountable to high standards of care. In addition to the CUS method, you can use the Caring Feedback Model to give colleagues feedback about their actions or inactions that have safety consequences.

METHODS STUDY DESIGN A review of literature was conducted to illuminate storytelling techniques correlated with behavior change in inform a CUS words video short entitled, quotCUS for Patient Safety.quot SAMPLE In total, seven clinicians were interviewed from the pediatric intensive care unit, 5 Anderson, an acute care cardiovascular floor, and

to quotcuss.quot Well, more specifically, we want to emphasize three very important CUS words n Concerned n Uncomfortable n Safety Although, these three words certainly aren't as quotcolorfulquot as other cuss words that should remain out of a professional healthcare setting, they can play a much more meaningful and vital role in the emergency

2. Speaking up using the CUS technique. Please Use CUS Words, but only when appropriate! CUS is a way for team members to communicate a rising level of concern with an issue affecting resident or staff safety by using the attention-grabbing terms quotconcernedquot, quotuncomfortablequot and quotsafety issue,quot to escalate the conversation.

Using the CUS technique provides another tool for advocacy, assertion, and mutual support. Signs with words such as quotdanger,quot quotwarning,quot and quotcautionquot are common in the medical arena. They catch the viewer's attention. In verbal communication, quotCUSquot and other signal phrases have a similar effect. If all team members have a shared mental model and are on the same page, when these words are